Frequently Asked Questions
How long will my order take?
Typical orders take between 4 – 7 weeks to produce. If your order contains 3 or more of the same shape it could take up to 12 weeks. Production times are based on a wide variety of variables. Please inquire if you need a more specific estimate for your order.
Can shipping be combined with other brands?
We can combine shipping with brands manufactured in the same facility; Thrive Climbing, Legacy Ascension (Macros). Overseas orders we can combine with any brands shipping out of Aragon Elastomers. We will charge shipping from our facility in Tempe, Az to Aragon.
What kind of screws should I use?
We reccomend GRK #9 exterior screws or an equivalant. Always allow for at least 1 inch of threads to protrude from the back of macro into climbing surface. Click Here for a screw length chart by macro.
What are your macros made of?
Our macros are built using POLY-FIBER technology. This includes a POLY-urethane exterior and epoxy FIBERglass re-enforment. Click here to lean more about this technology and its benefits over tradional macros.