Return Policy

Swag Return Policy

Unless noted otherwise all Swag items are returnable. Additional fees for shipping, price differences, and restocking may apply. Please contact us to see how we can resolve the issue for you

Grips return Policy

All Grips are Made to Order and are not eligible to be returned unless a mistake was made on the part of Elevation Climbing LLC. However if you are unhappy with your products for any reason please contact us and we will help to find a solution.


Refund eligibility will be determined on a case by case basis. All issued credits and refunds will be issued within 5 business days of the product being received. 


For more information about our Return practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail.